Real-time customer support channel

For customers in Korea, real-time support is available via KakaoTalk Open Profile and Naver TalkTalk. For international customers, you can reach us through Instagram or X (formerly Twitter). Our support hours are Monday to Friday, 10 AM to 5 PM (KST).

<Available Support Channels>
KakaoTalk Channel: @shelter
Naver TalkTalk: @shelter
Instagram DM: @st.shelter_inc
X (formerly Twitter) Message: @stshelter_inc